Date: 6 May 2026
After asking for contact details for someone at Checkers Sixty60 who can actually make a decision, we received a further response.
This followed repeated attempts to explain the impact of the delivery-bike noise on daily life, including the anxiety and mental-health strain caused by frequent noisy passes through a residential street.
The response did not offer a route change, a mitigation plan, a contact person with decision-making authority, or any timeline for reducing the noise affecting residents.
The response
This is the reply received from Checkers:
We have escalated this further and have received feedback
Due to the amount of orders that in the area and in the road specifically, our team have advised that we are not able to change the route without impacting other customers, as well as we have been advised that due to it being a Public road and a route used to get to customer we are not able to change the routes
We do apologize that we are not able to have your issue resolved
What this means in plain terms
The position now appears to be clear: Checkers says it cannot change the route because there are many orders in the area, because changing the route may affect other customers, and because the road is public.
That is not a meaningful answer to the actual complaint. The complaint is not that riders are using a public road once in a while. The complaint is that a high-frequency commercial delivery operation is repeatedly sending noisy motorbikes through a residential street, including on an incline where the noise impact is worse.
A public road is not a blank cheque for a business to ignore repeated nuisance complaints from affected homes. If the current operating model is creating a persistent residential noise problem, then the business still has a responsibility to look for practical mitigation.
This is why public pressure matters
This response also explains why public complaint threads so often feel unproductive. A company can reply publicly, ask the customer to move the issue into a private channel, and then close the loop privately with a message that says, in effect: we cannot resolve it.
To outside readers, the public reply may look like customer care. To the affected resident, the outcome is simply that the complaint has been removed from public view while the same noise continues.
That is why this campaign will keep documenting the pattern publicly. The issue is not only one noisy route. It is also the lack of accountable escalation when residents raise a persistent quality-of-life problem.
The practical ask has not changed
The requests remain reasonable and practical:
- Keep high-frequency delivery traffic on main roads where possible instead of residential shortcuts.
- Stop using noisy petrol motorbikes, including BigBoy Velocity 150 bikes, for repeated residential deliveries where quieter alternatives are available.
- Provide a named escalation path for affected residents, with a clear response timeline and authority to act.
Checkers Sixty60 is capable of changing logistics, routing, vehicle standards, and complaint handling when it chooses to. Residents should not have to accept chronic noise at home simply because the current route is convenient for the delivery model.